Do you need help trouble-shooting an IT problem?

Do you want to know what digital technologies and software programs are available at Deakin and how to use these?

Deakin offers comprehensive and expert support to staff and students to help ease your way into the digital world of teaching and learning.

IT Help Service Desk and requesting support

IT Help is offered on a day to day basis to help students and staff with basic IT problems.

You can search the IT support knowledge Help Guides to find quick answers to a comprehensive list of questions about using digital technologies, tools and software at Deakin.

You can also raise a support ticket with the IT Service Desk for further assistance.

Cloud Deakin Guides

You can obtain information and support using the CloudDeakin Guides.

Deakin Sync

Deakin Sync for Students provides an overview of Deakin’s personalised student portal. Find out how you can see the ‘student view’ of Deakin Sync.

Help & Support on Deakin Sync provides help links to all Deakin’s digital technologies, software, and tools.

Software library

You can access the Deakin software library here. Deakin also offers specialised language and accessibility software.

Digital study tools

Our Study Support Guides are designed to help students improve their study skills and provide help on the different aspects of study.