Set up your Deakin wi-fi and other digital essentials for the start of your study period
Teaching for the next study period starts soon and it’s crucial that you have your digital workspace set up and operating properly. This will make your study easier, more streamlined, convenient and secure.
Here’s how to have everything sorted from the start – and where to get help if you need it.
Activate your Deakin IT account
If you haven’t already, get started by activating your Deakin University IT account.
When you activate your account, you’ll be given a Deakin username, which starts with ‘S’ for student, followed by your student ID number – for example, S00001234. You’ll also be asked to create a password and encouraged to set up Multi-Factor Authentication (see below) straight away.
Your email address takes on your generic username – for example, [email protected]. Your Deakin username and password will also give you access to wi-fi and systems like StudentConnect.
Already have a Deakin account, but can’t log in? Get help.
Stay secure online with Multi-Factor Authentication
All Deakin student accounts must have Multi-Factor Authentication (MFA) applied to them within 30 days of activation.
MFA protects your account from unauthorised access by verifying your identity via the DUO mobile app when you log in to Deakin applications.
Using an extra layer of security in addition to a username and password helps to protect your accounts, and it’s quick and easy to get started!
Get connected with Deakin wi-fi
If you’re coming to campus, make sure you connect to Deakin’s wi-fi on your first visit. Our network is called eduroam. If you’ve previously connected to eduroam but are having problems, you may need to ‘forget’ eduroam and reconnect.
Remember that you can use eduroam to securely jump online – for free – at hundreds of other educational institutions across the globe.
Install Microsoft Office and other free software
Prepare to study with Microsoft Office 365 (O365) – a suite that offers Microsoft Word, Excel, PowerPoint, OneNote, Outlook and more. It’s a single set-up and it’s free for all Deakin students!
You can find, download and install other software for your computer via the Deakin Software Library.
As a Deakin student, you can also access specialty software in the Cloud, on any device, from wherever you are via Apps and Desktops Anywhere (ADA).
Prepare to print
To use the on-campus printers at Deakin, you need to install some software called ‘PaperCut Mobility Client’ on your device. Head to Deakin’s Software Library, search for ‘Printing’, follow the prompts and install the software to get up and running.
We will provide you with a generous number of credits with which to print, each month. Find out more on the Student printing webpage.
Need some help?
- Check out more detailed information and resources on how to set up your digital essentials.
- Available at the library service desk from Prepare Week through Week 4 of the first two trimesters, our Student TechAssist team will help you get your technical setup sorted and troubleshoot issues. Student TechAssist can help with:
- CloudDeakin/D2L setup
- multi-factor authentication
- wi-fi/eduroam login
- printing queries
- basic Microsoft support.
This is a great opportunity for you to seek support for simple IT and network issues – face to face from one of your peers. More complex queries may be referred on to the Deakin Digital team.
Look for the Student TechAssist banner at your campus library service desk. Our team will be wearing grey aprons and blue lanyards, with tablets and laptops at the ready to help you out! This service will be staffed Monday to Friday, 10am–3pm. There is no need to make an appointment – just walk right up to the desk.
- Visit the IT Help portal for self-help resources or to report a problem. You can also book an appointment for personalised assistance.