Skip to navigation Skip to content
Quote Mental Health Matters spelled out on a iPad

May 19, 2022

Designing digital experiences for mental health

We are all aware of the need to consider accessibility when it comes to our digital products and services. We have legal and moral obligations to do so. The internationally recognised Web Content Accessibility Guidelines (WCAG) help us assess and improve the accessibility of what we make and maintain. 

But how many of us think about the opportunity to improve or – at the very least – minimise harm to people’s mental health through the digital experiences we deliver?  

Many of the WCAG criteria are particularly helpful in addressing aspects of engaging with digital content that can impact stress and anxiety levels. For example:  

We don’t always consider WCAG in the context of the role they play in supporting good mental health. And they’re not explicitly there to address mental health issues. But by making digital content perceivable, operable, navigable, and robust (the four principles of WCAG) we can go some way towards reducing the mental anguish people may feel when interacting with digital products and services. 

Amazed formal male with glasses looking at laptop screen

Photo by Andrea Piacquadio from Pexels

If you’re not up for reading WCAG through a mental health lens (let’s face it, that in itself could induce stress and anxiety in many people given the weight and complexity of the document) then the following resources provide some practical – and targeted – suggestions for designing digital experiences to support mental health:


Post authored by Danielle Johnson.

Posted byEmeka Anele

Join the conversation

back to top