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12 April 2021

Need some advice or support? Ask Counselling is a quick and confidential online service

With a few weeks of Trimester 1 behind us, now’s a good time to take stock of how you’ve settled into uni this year. Hopefully the return to a more normal lifestyle and the chance to be on campus more often has helped with your overall wellbeing. 

But if you’re not feeling on top of the world that’s OK, too. Maybe you’re dealing with ongoing challenges from COVID-19, or you’re struggling with assignments, personal problems or your mental health. If so, you’re not alone – many of your peers are likely feeling the same way or wondering how to cope.

Deakin is here to support you with a range of help, including counselling if you’d like to talk with someone. But if that seems a little daunting right now, we encourage you to look at our Ask Counselling blog.

How does Ask Counselling work?

Ask Counselling is an online resource that offers advice on emotional and psychological issues from Deakin’s Counselling and Psychological Support (CAPS) team of student mental health experts. You can either browse existing questions and answers, or post your own question for a personalised reply.

The best thing about the blog is that it’s real questions asked by current Deakin students. So anything you read about on Ask Counselling has been a problem faced by someone like you – a student feeling overwhelmed, alone or unsure.

What kinds of questions can I ask?

In a word: anything!

There’s heaps of topics to explore, including anxietyloneliness, family problemsonline study and exams. They’re all categorised by topic, so you can easily find the area you’re interested in.

You could start by reading the existing discussions and then post your own question if you want specific advice. A CAPS counsellor will respond within 72 business hours with a tailored reply to your issue.

Will my name be published?

No, your name won’t be published. We do publish the questions and answers on Ask Counselling so that others can benefit too – but it’s all anonymous, so no one will know what you’ve asked.

What if I want to talk to someone one-on-one?

Ask Counselling doesn’t replace personal counselling. If you feel ready, we recommend you speak to a Deakin CAPS counsellor. Our team offers free and confidential support to Deakin students from highly skilled psychologists and social workers.

Book online now to arrange a real-time telehealth appointment – you’ll speak to your counsellor over the phone or via Zoom.

Ask Counselling is not a 24-hour service for students in crisis. If you need immediate emergency help, you should contact LifeLine or SuicideLine now.

We also recommend you check out our eWellbeing Hub in DeakinSync for some awesome digital resources that may help you to feel better, both physically and emotionally.



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