Plain English Foundation – Editing and AI

White paper on editing and AI

Will you still need an editor if you use Chat GPT?

Check out the Plain English Foundation’s white paper to explore the potential effects of AI on editors…


Why plain English?

85% fewer errors

After New Zealand rewrote and redesigned its citizenship application form into plain English, error rates dropped from 66% to just 10%. 

78% drop in customer complaints

When the Arizona Department of Revenue improved the clarity of 3 standard customer letters, phone calls dropped from 23,000 a year to just 5,000.

50% decrease in writing time

Our efficiency study found that clients who completed a plain English reform program reduced their document drafting time by 50%

68% decrease in reading time

When comparing a plain English version of a medical brochure with its original, comprehension improved, and reading time fell from 14 to 4.5 minutes.

45% increase in reader satisfaction

A Foundation client who implemented a plain language program found that client satisfaction increased from 62% to well over 90%. 

75% drop in negotiation time

An Australian study found that a plain English version of a lease took just 3 weeks to negotiate (with only 5 exchanges between parties) compared to a standard lease which took 3 months (and 24 exchanges).

Statistics come from research by James and Moriarty (2021), Kimble (2012) and Plain English Foundation.