Tag Archives: customer service

Ryanair, "It's your fault"

If you’ve ever travelled Ryanair in the UK or Europe, you’ll understand why their unofficial motto is, "It’s your fault". It seems that having created a market for budget travellers, with no service, let alone no frills, CEO Micheal O’Leary, has been forced by market pressures to ease up on the no frills, and start […]