If the goal of product disclosure statement (PDS) is to help consumers make the most appropriate choices, we have to start with the consumer, rather than the document. So, when we think about consumers, decision-making, and even consumer protection, we need to understand how people decide, and the processes they use to understand information. And […]
Tag Archives: consumer protection
The Trade Practices (Australian Consumer Law) Bill 2009 was introduced into Parliament last month and contains the new unfair terms laws which, if passed, will enter into force on 1 January 2009. They are, however, considerably watered down from the original proposed unfair terms laws and the Government has provided insufficient explanation for this change. […]