In my Australia, all people will have opportunities to access full social, cultural and economic inclusion. I have had the privilege of working with community organisations that work to encourage people to assert their rights, build their capacity and confidence, and feel that they can contribute to their communities. Particularly in leadership roles with the […]
Tag Archives: business models
Does anyone have a sense of déjà vu? From mid 2007 to early 2009, the Telecommunications Industry Ombudsman (TIO) received an increase in complaints from consumers of more than 40 per cent. More than a third of the complaints to the TIO were related to poor customer service or complaint handling experiences. […]