Module 2: Culturally Sensitive Communication Scenario 1 Learning Module Questions The Staff List any general observations you made about Doctor Michael’s verbal and non-verbal communications. (Approximately 100 words)List any general observations you made about Nurse Gemma’s verbal and non-verbal communications. (Approximately 100 words)List some of the barriers to effective communication during end-of-life discussions with patients and families of CALD backgrounds. (Approximately 100 words)