Module 2: Culturally Sensitive Communication Scenario 2 Reflection Reflect on video 2 and think about some of the factors that may have influenced the different outcome in this scenario. List the staff communications and behaviours that may have contributed to the positive outcome in video 2. (Approximately 100 words)List some communication strategies that promote rapport building and patient engagement with patients and families of CALD backgrounds. (Approximately 100 words)List some of the facilitators to effective communication regarding limitation of medical treatment with patients and families of CALD backgrounds. (Approximately 100 words)
