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Happy holidays

11 December 2020

When Deakin will be closed over the holidays

Happy holidays to the Deakin community! After an extremely challenging year, we hope you have a happy and safe festive season, and enjoy delicious food, good company and a well-deserved break. 

Deakin’s campuses will be closed from Monday 21 December to Sunday 3 January. We’ll reopen for 2021 on Monday 4 January.

The following Deakin services will be unavailable during the main closure period, with some variations to reopening dates.

Student Central

Student Central will be unavailable from 3pm on Friday 18 December. We’ll be back on deck from 8.30am on Monday 4 January, when we’ll resume our normal business hours:

Just submit an online enquiry or call us on the relevant number for your campus:

Health and Wellbeing Centres

The email [email protected] will not be monitored during the closure period.


All campus libraries will be closed from Saturday 19 December to Sunday 3 January, reopening Monday 4 January. During this closure period, Library Chat, phone services and online enquiries will be unavailable.

Check the Deakin Library website for specific opening hours for each campus and visit the library blog for the latest on COVID-19 changes.


The DeakinACTIVE fitness centres in Burwood and Waurn Ponds will be closed from Saturday 19 December to Sunday 3 January, reopening Monday 4 January. You can keep up your workouts over the break by accessing online classes via the DeakinMOVES app and on social media.

Check the DeakinACTIVE website for opening hours and class timetables, and find out what offers are available throughout December.

IT Service Desk

The IT Service Desk will be open until 8pm on Friday 18 December and will operate as normal from 11am to 5pm on Saturday 19 and Sunday 20 December. It will be closed from Monday 21 December and reopen at 8am on Monday 4 January. During this time, you won’t be able to call the IT Service Desk for assistance.

You can still send a support ticket to report an issue or make a request, but these will not be monitored. Any issues reported during this time will be handled when the IT Service Desk reopens.

Where to get help over the break

Medical support

Call your local GP to see if they’re open, or visit Health Direct to find a service or get free health information. Your local pharmacist may be open and able to help you with minor ailments.

You can also contact NURSE-ON-CALL (1300 60 60 24) at any hour for professional medical advice. Call 13SICK, National Home Doctor (13 74 25) if you need a doctor to visit you at your home or place of accommodation (including at Deakin’s residences) after hours, on weekends or during public holidays.

In an emergency, call Triple Zero (000) or go to the emergency department at a hospital. You can also call the Victorian Poisons Information Centre (13 11 26) for specialised help.

Mental health support

Christmas can be a stressful time. If you’re feeling overwhelmed, remember to look after yourself and get support. The best way to do this is to reach out and talk to someone, and there’s a range of after-hours helplines available, including:

You might also find it helpful to read about other students’ personal or study-related experiences on our Ask Counselling blog. It contains questions asked anonymously by students and answered by Deakin counsellors. Browse by topics like anxietyloneliness or family problems. You may learn some coping techniques or find solace in the fact that you’re not the only one feeling this way.

Christmas support

The Salvation Army can help if you need support with food hampers or gifts this Christmas. They also run free Christmas meal events across Australia if you don’t have anywhere else to go on 25 December. 

If you’re an international student, you can also contact Study Melbourne or Study Geelong (they are closed on public holidays).

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