Need some help? Specialist advice is available to you as an international student at Deakin
Did you know as an international student, specialist support is available to you during all stages of your studies at Deakin?
From the time you enrol at Deakin and begin planning your journey to Australia, to the time you graduate, you can seek advice on a range of matters including:
- settling into life at Deakin and in Australia
- advice and assistance with financial, study and enrolment-related matters
- your visa and compliance matters
- general and personal issues that may affect your ability to study
- complaints and grievances
- homesickness and social/cultural adjustment issues
- social activities and events
- referrals to other key services at Deakin and within the community.
Who should I speak to if I need advice?
For all enquiries, please contact Student Central during business hours (Monday to Friday, 9am–5pm). If they can’t help you immediately, the staff at Student Central will refer you to the relevant specialist services you need.
- Melbourne: 03 9244 6333
- Geelong: 03 5227 2333
- Warrnambool: 03 5563 3333
- Cloud: 13 3325 or 13 DEAKIN
- From overseas:+61 3 9244 6333
You can also submit an enquiry to Student Central online.
You can also access a range of Deakin services for help
You may also like to consider the range of student services at Deakin, which can help you achieve and maintain optimal health and wellbeing while you’re studying in Australia.
- We encourage you to book a free and confidential on-campus health check this study period (even if you’ve had one before). They’re available to all international students, regardless of which provider you’re with for your Overseas Health Cover (OSHC) and whether you’re a new or a continuing student. During your 30-minute consultation, a friendly and qualified Bupa nurse will conduct a glucose and blood pressure check, and discuss your health and wellbeing with you. You’ll also receive a personal results booklet that includes health information and advice specific to your gender and age group.
- You can also make a free and confidential telehealth appointment with a Deakin counsellor or with one of our doctors at a Deakin Medical Centre whenever you need.
- Deakin’s Multifaith Chaplains offer compassionate support to everyone, whether you are religious or not. Our chaplains are available for phone consultations.
- If you’d prefer not to talk to someone one-on-one, visit our Ask Counselling blog, which contains questions asked by Deakin students and answered by CAPS counsellors. You can browse the questions by topics, such as anxiety, loneliness or family problems or ask a question yourself. All questions and responses are anonymous. You can also access a range of mental health resources in the eWellbeing section of DeakinSync.
Remember if you’re still not sure where to go, just contact Student Central, who can direct you to services right across the University.