How to access and use our services while you study online
UPDATED: 10 November
Learning
Classes and seminars will continue online, however, there will be increasing opportunities for on-campus learning activities at all campuses, particularly for hands-on, skills-based learning experiences for final year students. You will receive more information through your timetable and unit sites if this applies to you.
Study from home where you can as there are limited informal study spaces and services available on campus, including in the library. If you have to attend campus it is essential you follow the Campus Check-in process.
Under current restrictions, students wanting to attend Burwood Campus require prior approval and a permit enabling them to travel. Please contact Student Central to discuss. This is subject to change based on government restrictions.
General
- Student Central: As your starting point for all questions about your Deakin studies, contact Student Central by phone or submit an online enquiry. There’s also a range of online self-service options – for example, you can order your Deakin Card, manage your student timetable or make a payment. Our on-campus hubs are currently closed.
- T3 events and graduations: All University events for T3 have been postponed or cancelled. June graduation ceremonies will not take place. Eligible students will be graduated in absentia and have their testamur sent by post. If you wish to attend a graduation ceremony, you will be given the opportunity to do so once the University can resume normal activities.
- DUSA: The DUSA reception and Burwood bookshop are closed on campus. You can contact DUSA staff via email and access the bookshop online. The DUSA Advocacy and Legal Service teams can assist you online.
- Study Abroad: The Study Abroad office is closed, but you can contact the team via email and phone.
Study
- Deakin Library: Libraries across all campuses are open to current Deakin students and staff. You are encouraged to book a space ahead of your visit, as capacity guidelines will be strictly followed. Bring along your Deakin Card when you come to the library, as Security may ask to see it. For more information, visit the Deakin Library webpage.
- Computer labs: There is limited access to computer labs on campus:
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- Waurn Ponds: JC (Library) computer lab
- Waterfront: Building D computer lab (access via Western Beach Road)
- Warrnambool: Building J level 2 computer lab
- Study Support: Access a range of academic and study support online, including help from Language and Learning Advisers, Writing and Maths Mentors, PASS sessions and Smarthinking.
- IT Help: For any issues with CloudDeakin tools and other technologies, access IT Help online or over the phone, Monday to Friday, 8am–8pm, and weekends, 11am–5pm.
- Warrnambool study hall: The Warrnambool study hall is closed but Warrnambool students can access online peer support services.
Health and wellbeing
- Deakin Medical Centres: Make a free and confidential telehealth appointment with a Deakin Medical Centre – book online or by phone.
- Counselling and Psychological Services (CAPS): Talk to one of our highly skilled social workers and psychologists with a telehealth appointment – book online or by phone.
- Safer Community: If you feel unsafe or need to report sexual harm or family violence, the Safer Community team is available online and by phone, Monday to Friday, 9am–4pm.
- DeakinACTIVE: Stay fit and connected to your DeakinACTIVE community with the DeakinMOVES app. In line with Government restrictions and to maintain safety and hygiene for members and our team, there are a few changes to the way fitness centres and the Waurn Ponds Outdoor Sports Precinct will operate. Visit the DeakinACTIVE website for more information.
- International Student Advisers (ISAs): ISAs are available for online and phone consultations. Call the hotline or email an ISA.
- Disability Resource Centre (DRC): The DRC is available Monday to Friday, 9am–4pm via phone or email.
- Multifaith Chaplains: Contact your preferred Multifaith Chaplain via phone or email for a confidential chat. Prayer rooms on campus are currently closed.
Food
There are limited cafes open on campus, offering mostly takeaway. In Geelong, some food venues have outdoor seating where students can enjoy their drinks or meals.
What’s open
- Burwood: Fusion
- Waurn Ponds: Mr Tod
- Waterfront: The Common
- Warrnambool: Brother Fox
You can find the most up-to-date trading hours on the [email protected] website. Please take notice of any social distancing or capacity restrictions signage when you visit and don’t forget to check-in.
How to stay up to date in T3
- You’ll receive regular communications from the University and your Unit Chairs about the evolving COVID-19 situation and any changes that affect you.
- Check your unit sites via DeakinSync and monitor your student emails for course updates, information and tips as you study online.
- Bookmark our FAQs for the latest information about what services are available and how to access them.