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Are you struggling to adjust to uni in the changed learning environment? We’re here to support you

March 23, 2020

Counselling and Psychological Support

Offering free confidential psychological support to Deakin students, our counsellors are all highly skilled psychologists and social workers.

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The start of this University year has been like no other – the COVID-19 situation has caused great uncertainty and unease around the world.

Deakin has been working hard to protect the health and wellbeing of our community, and following a pause of on‏‑campus teaching we’ll be delivering all classes online. This is to meet the new government requirements for social distancing. 

For some of you, studying online is not new and you’ll be able continue your studies with minimal disruption. Other students may find this new way of studying very difficult to navigate, particularly those who have never studied at university previously. If you’re experiencing difficulties with this new learning environment, seek help early through your faculty or Student Central. You can also find some useful tips and resources for transitioning to online study.

Many students may also be trying to manage their own feelings of worry and uncertainty related to COVID-19. Being concerned about your health and wellbeing, as well as that of your loved ones and the wider community, is a natural response to the unprecedented impact of COVID-19. It’s particularly important at this time for you to find ways to look after your mental health and wellbeing.

There’s plenty of help available

It’s important to try to keep your day-to-day routines as normal as possible, and study is a great way to provide structure and focus. However, if you’re feeling anxious about what’s happening or you’re unsure about how to cope with a different mode of study, help is here. There’s a range of services available and you can access them all from home:

  • A great first port of call is Ask Counselling, our online blog for students experiencing a range of personal or study-related issues. It contains questions asked anonymously by Deakin students and answered by Deakin counsellors. You can browse the questions by topic, such as anxietyloneliness or family problems, or ask your own question. You might find that other students are feeling the same way you are and learn some coping techniques.
  • If you want to talk to someone, we’re here for you. Our Counselling and Psychological Support (CAPS) team offers free and confidential support to Deakin students from highly skilled psychologists and social workers. To make an appointment to speak with a counsellor, contact your local Health and Wellbeing Centre. CAPS are currently providing all counselling appointments via phone or Skype, in recognition of social distancing requirements.
  • Make sure you explore the eWellbeing Hub in DeakinSync. It’s a collection of helpful articles and apps to help you stay healthy, motivated, in control and happy while you’re studying at Deakin.
  • For urgent support outside of business hours, please contact LifeLine (13 11 14) or SuicideLine (1300 651 251) straight away. They’re available 24 hours a day, seven days a week.
  • headspace also has some great articles and resources if you just want to learn more about how you’re feeling.

Our FAQs provide the most current information on the coronavirus situation and are updated regularly. If you are a current or future international student, please visit Deakin’s COVID-19 (coronavirus) FAQs – international students to see more information about travel restrictions and your study options. 


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