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17 March 2020

Where to go for help

*This information is relevant to Trimester 1/Semester 1, 2020*

If you’re having issues and need some help, there’s good news – you can access all the support you need from home.  

We’ll also be sending you regular emails with tips and hints about online study from successful students and study support staff, so keep an eye on your inbox.

IT Help 

For assistance with connectivity, passwords, CloudDeakin and email visit Deakin’s IT Help. They’re available weekdays 8am–8pm and weekends 11am–5pm. 

Student Central  

Student Central can help you with a range of areas. 

You can call or email Student Central 

Study Support 

Deakin has a team of staff and students waiting to help you with your assignments. Our Study Support team offers the following services. 

Your units and course content 

To find out more about exactly how you will be accessing your learning materials from home, connect with your Unit Chair via your Cloud Deakin unit site. 

Deakin is continuing to review and monitor the COVID-19 situation as it unfolds. Our FAQs provide the most current information and are updated regularly.  If you are a current or future international student, please visit our  Deakin’s COVID-19 (coronavirus) FAQs – international students  to see more information about travel restrictions and your study options.  

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