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Enrolment, study and financial support

March 14, 2020

Deakin’s COVID-19 FAQs


Enrolment, study and financial support information – 20 September 2020

Is Deakin returning to on-campus teaching? [updated 14 August]

All classes and seminars will continue to be delivered online. Prioritised pracs and labs will continue as timetabled at Waurn Ponds, Waterfront and Warrnambool campuses.

On-campus teaching at Burwood Campus will be restricted to exempt units in nursing and midwifery.  Information for students enrolled in other impacted units has been provided in unit sites or communicated direct via email. 

Assessment, results, finance and other administration

Will exams be held at exam venues in T2/S2? [20 September]

No. Due to current physical distancing restrictions, there will be no venue-based exams scheduled for your Trimester 2/Semester 2 units. Your unit sites have the most accurate information on your exam or final assessment. It is essential you take the time to review this information and familiarise yourself with your final assessment tasks or exams and your requirements.

The T2/S2 exam period will be held from Monday 12–Thursday 22 October. We’ve put together some T2/S2 exam tips on how to prepare for your exam as well as a CloudDeakin FAQ and Help guide. For all T2/S2 exam information please visit the General exam information page.

I need to request an assignment or assessment extension. Is the process different in this study period? [updated 14 August]

If you need to apply for extensions of up to two weeks, please refer to the Assignments page for information about applying for an extension. Using your Faculty’s process will ensure a timely response.

If you are unable to apply for an extension before the due date, or if you require an extension of more than two weeks, please apply via StudentConnect within 3 working days after the due date, ensuring that you attach relevant documentary evidence.  More information can be found on the Special Consideration page.

Will there be an adjustment to special consideration requirements? [updated 14 August]

You may be eligible for special consideration if circumstances beyond your control prevent you from undertaking or completing an assessment task at the scheduled time.  In T2/S2 2020, for applications submitted via the online Special Consideration system, you will be required to provide documentary evidence to support your application, as outlined on the Special Consideration page (i.e. medical certificate, IT Help ticket etc.). Unit teams will be as accommodating as they can; their goal is to enable all students to meet assessment requirements in units. Don’t forget late submissions can affect follow-on tasks, delay feedback and increase time pressure later.

I have unique or special circumstances, who should I contact for advice? [updated 13 July]

If you have unique or special circumstances, such as a health condition or disability that warrants adjustments to your study arrangements please contact Student Central.

Will the temporary grading schema like T1/S1 be applied this study period?

To continue to ensure students are not disadvantaged by the ongoing impact of COVID-19 pandemic, the University has approved the implementation and continued use of the temporary COVID grading schema for units undertaken in T2, S2, T3 and associated teaching periods (Intensive, Start Anytime). One minor amendment to the schema previously used in T1/S1 includes the use of an N/0 (grade/mark) reserved for use in certain instances where a proven academic integrity breach has occurred. Unlike other fail grades, the N/0 will apply to the student WAM. For more information please visit the Results frequently asked questions.

Will I still pay the on-campus SSAF now that I’m studying online? [updated 13 July]

Deakin is committed to supporting our students during these difficult times. As part of our ongoing support, the Student Services and Amenities Fee (SSAF) for Trimester/Semester 2 2020 will be charged at the Cloud Campus rate of $60.

Your student record has been updated to reflect this change. If you have paid your SSAF at the higher rate for T1/S1, you can apply for a refund or leave the monies in credit for this trimester (Trimester/Semester 2 2020). If you are eligible and do not wish to pay the SSAF upfront, you can defer your SSAF through SA-HELP. To apply for SA-HELP go to StudentConnect and select the SA-HELP menu option.  This is a different form to HECS-HELP or FEE-HELP.

Is financial assistance available? [updated 13 July]

We know finances will be of great concern to many students. We encourage students to visit the MoneySmart website, where you will find tips and information for assistance through periods of financial difficulty and hardship including information on the government support if you are impacted by COVID-19.

Deakin offers a range of services, including interest-free loans for study-related expenses, financial counselling, and emergency cards for food and transport costs.

In response to the changing environment due to the COVID-19 pandemic, Deakin has developed a support scheme for students in need.
Support options range from monetary amounts to other relevant support mechanisms, such as fee extensions. To find out more about the support scheme, eligibility requirements and to apply, visit the appropriate link below.

Visit the Financial Assistance COVID-19 website for more information. 

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