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Enrolment, study and financial support

March 14, 2020

Deakin’s COVID-19 FAQs


Enrolment, study and financial support information – 8 August 2020

Is Deakin returning to on-campus teaching? [updated 3 August]

All classes and seminars will continue to be delivered online. Prioritised pracs and labs will continue as timetabled at Waurn Ponds, Waterfront and Warrnambool campuses.

Effective immediately on-campus teaching at Burwood Campus will be restricted to exempt units in nursing and midwifery.  Further information for those enrolled in impacted units will be provided next week (week commencing 10 August) with details on support for changes in enrolment. 

Results, finance and other administration

I have on-campus pracs and labs that are a compulsory part of my course, for T2/S2 what do I do?

Please note the above urgent announcement. Students whose studies include on-campus activities such as pracs and labs have altered timetables. Anyone attending the campus must comply with government and health requirements and Deakin’s CovidSafe requirements.

If you are unwell you must not attend any Deakin campus or space. If you suspect you may have COVID-19 you must call the dedicated hotline on 1800 675 398. Triple Zero (000) should only be used for emergencies.

Will the temporary grading schema like T1/S1 be applied this study period?

To continue to ensure students are not disadvantaged by the ongoing impact of COVID-19 pandemic, the University has approved the implementation and continued use of the temporary COVID grading schema for units undertaken in T2, S2, T3 and associated teaching periods (Intensive, Start Anytime). One minor amendment to the schema previously used in T1/S1 includes the use of an N/0 (grade/mark) reserved for use in certain instances where a proven academic integrity breach has occurred. Unlike other fail grades, the N/0 will apply to the student WAM. For more information please visit the Results frequently asked questions.

Will the T2 Census date be changed?

The Census date for T2 is Saturday 15 August. Census date is normally the last day for you to vary your enrolment (drop units) and finalise your fee payment. Given the ongoing changes and restrictions due to the COVID-19 pandemic, we understand you might not be ready to finalise your enrolment or decide to continue with your studies. We have processes in place to provide you with flexibility if the COVID-19 pandemic impacts your ability to study. If you decide you need to withdraw from a unit and take advantage of this grace period, the deadline to complete this action is 11.59pm on 24 August 2020. Please see University Important Dates if you need more information.

What happens if I withdraw after Census date?

The University has made some other adjustments to important dates to assist students with their enrolment. Withdrawn Late (WL) and Withdrawn Fail (WN) dates for both T2 and T3 have been extended.  The last day to withdraw from a unit with a financial penalty but without academic penalty (WL is shown on your academic record) has been extended to the start of the study break, T2 Sunday 4 October and T3 Sunday 7 February 2021. After these dates, if you withdraw from a unit you will incur both a financial and academic penalty (WN is shown on your academic record). Details for Semester students are available at Semester Important Dates.

Will there be an adjustment to special consideration requirements? [updated 30 July]

In Trimester 2 2020, the University will be moving back to a more ‘standard’ approach to special consideration processes, with some notable exceptions to support students through the COVID-19 pandemic, as outlined below.  Please read Deakin’s Special Consideration page for more details.

I have unique or special circumstances, who should I contact for advice? [updated 13 July]

If you have unique or special circumstances, such as a health condition or disability that warrants adjustments to your study arrangements please contact Student Central.

Will I still pay the on-campus SSAF now that I’m studying online? [updated 13 July]

Deakin is committed to supporting our students during these difficult times. As part of our ongoing support, the Student Services and Amenities Fee (SSAF) for Trimester/Semester 2 2020 will be charged at the Cloud Campus rate of $60.

Your student record has been updated to reflect this change. If you have paid your SSAF at the higher rate for T1/S1, you can apply for a refund or leave the monies in credit for this trimester (Trimester/Semester 2 2020). If you are eligible and do not wish to pay the SSAF upfront, you can defer your SSAF through SA-HELP. To apply for SA-HELP go to StudentConnect and select the SA-HELP menu option.  This is a different form to HECS-HELP or FEE-HELP.

Is financial assistance available? [updated 13 July]

We know finances will be of great concern to many students. We encourage students to visit the MoneySmart website, where you will find tips and information for assistance through periods of financial difficulty and hardship including information on the government support if you are impacted by COVID-19.

Deakin offers a range of services, including interest-free loans for study-related expenses, financial counselling, and emergency cards for food and transport costs.

In response to the changing environment due to the COVID-19 pandemic, Deakin has developed a support scheme for students in need.
Support options range from monetary amounts to other relevant support mechanisms, such as fee extensions. To find out more about the support scheme, eligibility requirements and to apply, visit the appropriate link below.

Visit the Financial Assistance COVID-19 website for more information. 

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