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Deakin’s COVID-19 (coronavirus) FAQs – International students

February 3, 2020

**UPDATE: 9 April 2020**


The COVID-19 situation continues to change rapidly, and we acknowledge the concern and uncertainty this is creating in the Deakin community. The safety and wellbeing of our community remains our top priority, and we are doing everything possible to support our students and staff, both in Australia and overseas, during this difficult time. 

Given the escalating circumstances, and for the safety of the entire Deakin community, the University has decided that students are no longer required on-campus. There are some exceptions to this for a very small number of courses, and we have contacted those students directly. We will continue to adjust our operations as necessary and will communicate regularly with the Deakin community.

We have a dedicated team coordinating Deakin’s response to this global event, and we are closely monitoring and responding to the latest expert advice from the government including the State and Federal Departments of Health.

If you suspect you may have COVID-19, please do not attend campus. Call the dedicated hotline on 1800 675 398. Triple Zero (000) should only be used for emergencies. International students will not have to pay for testing or treatment for coronavirus, as this will be covered by their health insurance.

PLEASE NOTE: For the most up to date information about Deakin operations including campuses, study information and health and wellbeing advice, please read Deakin’s COVID-19 (coronavirus) FAQ’s.

These FAQs will be updated as new information is available.

Managing your enrolment (as an international student)

I want to travel back home and study online, do I need to change my enrolment?

No, you don’t need to change your enrolment. If you intend to study in Australia in Trimester 2 (T2) 2020, in most cases you can remain in your campus courses and study online in your home country. Please know that if you do decide to travel home, you may not be able to return to Australia for T2,2020.  

If as part of your course you are required to complete placements or other activities which must be conducted in Australia, you may be unable to go home. Students enrolled in courses such as Nursing, Midwifery, Optometry, Medicine and Vision Science, Biomedicine, Education, will need to discuss their options with a Student Adviser. Check with Student Central if you have these activities scheduled.

Will Deakin maintain my Confirmation of enrolment (CoE) if I change all T1 2020 enrolled units to online mode?

Yes, Deakin will maintain your Confirmation of Enrolment (COE) provided you are enrolled in either on-campus or off-campus (online) units and your course enrolment status remains on campus. It does not matter if you are located in Australia or another country.

The university regulator, TEQSA (Tertiary Education Quality and Standards Agency), will allow student visa holders to enrol in wholly online study, including when this will exceed the allowable one third (or equivalent) online learning for the course of study. These arrangements relate to T1, 2020 only. Read more about the TEQSA arrangements

I’m an international student, can I enrol in fewer units?

Yes, international students can enrol in fewer units than normal in Trimester 1 2020, if your circumstances require this. However, students are encouraged to update study plans in line with their CoE end date. Please discuss this with a Student Adviser in Student Central.

I’m an international student – as Teaching is online do I need to change my units and course to online mode?

No, you do not need to change your units or course enrolment to online mode.

Is there other financial assistance available from Deakin? [updated 9 April]

We have established targeted financial support for international students experiencing hardship as a result of COVID-19. Visit our Finance Assistance to find out about eligibility and how to apply.  

Is census date remain the same? [updated 1 April]

The census date for T1/S1 was Tuesday, 31 March. This is usually the last day for you to vary your enrolment (drop units) and finalise your fee payment. This is also normally the last day to withdraw from your course without incurring any academic or financial penalty. Given the circumstances, we understand you might not be ready to decide to continue with your studies. We have processes in place to provide you with flexibility if the COVID-19 pandemic impacts your ability to study. If you do decide you need to withdraw from a unit, to take advantage of this grace period, your unit must be withdrawn by 11.59pm AEST on 15 April 2020 in StudentConnect

Will there be an adjustment to special consideration requirements? 

Yes. The extension period for assignment due dates has been lengthened to up to three weeks, and a medical certificate is no longer required. We have also simplified applications for special consideration. More information can be found here.

I have unique or special circumstances, who should I contact for advice? 

If you have unique or special circumstances, such as a health condition or disability that warrants adjustments to your study arrangements please contact Student Central. 

Have work restrictions for international students been changed? [updated 7 April ]

International students must continue to comply with their visa conditions.  The Australian Government’s Department of Home Affairs current advice (6 April 2020) includes the following:

Certain student visa holders can work for more than 40 hours per fortnight to support the supply of essential goods and services for Australians if they are:

  • Employed in the nursing sector
  • Employed by registered supermarkets (from 1 May 2020, this will change and students will only be able to work 40 hours per fortnight)
  • Employed in the aged care sector

See Employers with access to these essential service arrangements

This Australian Government advice is subject to change and therefore International students should regularly review the Department of Home Affairs website.

Are there changes to Student Visa conditions? [updated 7 April ] International students must continue to comply with their visa conditions.

The Australian Government’s Department of Home Affairs current advice (6 April 2020) includes advice on working, extending or applying for a new visa; deferred courses and more. International students should regularly review the Department of Home Affairs website  which contains specific information relating to COVID-19.

Do I need to let Deakin know where I am?

Yes, we need you to keep your home and postal address up to date in StudentConnect all the time.

Your home address is your permanent home, the postal address is where you are during the Trimester.

Can I freeze my rent or cancel my lease if I wish to return home?

Students wishing to return home temporarily but keep all of their items in their room will not receive a rent freeze as all Deakin Residential Services locations remain fully operational.

Residents who would like to return home for an extended period of time and pack up their room should follow the normal Notice to Vacate instructions and such applications will be prioritised. Residents who do choose to vacate will then also be prioritised when applying to return to residences in future.

I’m a student visa holder, what information is the Department of Home Affairs providing to help me?

The Department of Home Affairs has information for student visa holders currently in Australia and also those overseas.

I want to apply for a Post Study Work Rights visa soon, what can I do?

The Department of Home Affairs understands study and work plans have been impacted by COVID-19. The department is considering options for affected students.  

Advice for students currently overseas 

I am currently overseas, what support is available for me

We have developed a CloudDeakin site to assist Help site for students impacted by the travel ban. Please use this site to access resources, assistance and support.

I am currently overseas, will I be able to enter Australia? 

Currently, only Australian citizens, residents and immediate family members can travel to Australia. All travellers returning to Australia are required by the Federal Government to serve a quarantine period of 14 days.  

Please visit the Australian Government Department of Home Affairs website for the latest travel restrictions 

I have housing and accommodation concerns

Students who are unable to enter Australia may be concerned about existing accommodation, housing lease or contract. Other students may be concerned about being denied off-campus accommodation due to fears about COVID-19. If you need advice or assistance to find accommodation please refer to our HouseMe website, which includes answers to these questions and specific information on your legal rights in Australia and the support available.

For more information visit

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