Deakin Campus and trees1

Deakin’s COVID-19 (coronavirus) FAQs – International students

February 3, 2020

**UPDATE: 7 September 2020**

With Victoria in a continued state of State of Disaster, Deakin must continue to respond to ongoing changes to government restrictions. We continue to review and adjust our plans for on-campus activity based on evolving government advice. All classes and seminars will continue to be delivered online.

On-campus teaching at Burwood Campus will be restricted to exempt units in nursing and midwifery. Prioritised pracs and labs will continue as timetabled at Waurn Ponds, Waterfront and Warrnambool campuses. Please see the accessing Deakin Campuses FAQ for full details. 

If you are unwell in any way, do not attend campus. If you suspect you may have COVID-19, call the dedicated hotline on 1800 675 398. Triple Zero (000) should only be used for emergencies. International students will not have to pay for testing or treatment for coronavirus, as this will be covered by their health insurance.

Please continue to monitor this page for relevant information.

PLEASE NOTE: For the most up to date information about Deakin operations including campuses, study information and health and wellbeing advice, please read Deakin’s COVID-19 (coronavirus) FAQ’s.

International Student Fee Waiver

Advice from the Department of Home Affairs has been updated.  Please read this information carefully.

Do I meet the criteria to receive the Fee Waiver Form 1545?

Students who held a student visa on or after 1 February 2020 and who could not complete their course within their original visa validity due to the impacts of COVID-19. This includes students who:

  • deferred their study as they were unable to enter Australia due to travel restrictions
  • were forced to reduce to a part-time study load
  • were unable to complete their work-based training and/or placements

Which students do not meet the criteria for Form 1545?

The Visa Application Fee Waiver Form will not be completed by Deakin for students who are applying for a new student visa due to ordinary reasons that are not related to COVID19:

  • students deferred their course or intake for personal reasons
  • students voluntarily reduced their study load
  • students have failed a course or a unit of study
  • Intermission was approved by the University during 2020 due to compassionate & compelling grounds
  • students who have already submitted their student visa application to the Department of Home Affairs. Refunds will not be available for students who have already applied for a student visa. Only new applications will be eligible to have the application fee waived.

How can I get Form 1545 completed by Deakin?

  • If you have already received your new COE – submit an enquiry requesting the 1545 Visa Fee waiver from using the student central enquiry at
  • If you are applying for a COE – International students will be issued with the 1545 Fee waiver form with your new COE  if you meet the eligibility criteria. 

Am I eligible for Form 1545 if my student visa expires after 30 November 2020?

As your visa is not expiring within the next few months, we advise you to request for a fee waiver form after the result release date (6 November 2020).

Please note that if you need to repeat any unit/s from previous trimesters and your course end date is affected, you may require another visa extension at a later stage; therefore, we recommend you to wait until the result release date for the trimester prior to your visa expiry date.

Students will be issued with the 1545 Fee waiver form with your new COE  if you meet the eligibility criteria.  Visit the Department of Home Affairs for more information. 

How should I submit Form 1545 to the Department of Home Affairs?

You must apply for your student visa online through your ImmiAccount. When you receive the completed Form 1545 from the University, you will be able to submit or attach the Form 1545 as supporting document for your student visa application.

 I am having difficulty submitting the 1545 Form and receiving a warning the file is encrypted?

Please see below some troubleshooting tips as :                                                                                                                                                                                                                                     

  • use a different internet browser
  • try to attach the document again
  • convert the file into a different format                       

 You can refer to the Department of Home Affairs Technical help page for some troubleshooting tips.

​​​​​Alternatively,  If you are still unable to resolve your issue. you can submit the ImmiAccount technical support form           

Can I submit Form 1545 for my student visa application while I am overseas?

Yes, you can submit Form 1545 from off-shore or overseas. If you are eligible for the visa fee waiver, you must attach a completed Form 1545 from the University when submitting your student visa application online.

 Can I waive my OSHC fee with Form 1545?

No, this waiver only applies to the student visa application fee.

I have failed units before T1 2020 or have passed all units in T1 2020. Am I eligible for Form 1545?

No. You are not eligible for Form 1545 due to your failed units prior to 2020. The visa fee waiver form is not intended for students who are applying for a new student visa due to ordinary reasons that are not related to COVID19.

I have submitted a student visa application and I have been granted a bridging visa, am I still eligible for Form 1545?

No, you will not be eligible for Form 1545. Refunds will not be available for students who have already applied for a student visa. Only new student visa applications will be eligible to have the application fee waived.

Do I have to provide further evidence of COVID-19 in my student visa application?

Students can provide further evidence of their COVID-19 related impacts (if applicable) together with the completed Form 1545 provided to you by the University. Please note that the University will not be providing a letter of support.

Can Deakin provide me with Form 1545 so that I can apply for the Temporary Graduate (Subclass 485) visa?

Deakin cannot provide you with Form 1545 for the Temporary Graduate visa (Subclass 485) application until the Department of Home Affairs implements the new changes.

According to the advice from the Department of Home Affairs on 27 August 2020, at this stage, the Department is not accepting Form 1545 for Temporary Graduate (Subclass 485) visa eligibility.

Visit the Department of Home Affairs for more information. 

 What happens if you receive a notification of invalid application from the Department of Home Affairs for a Student Visa when you submitted the Fee Waiver Form 1545 with your application?

According to the university records, you did meet the criteria of COVID-19 impacted student eligibility criteria for a nil student (subclass 500) application according to the Department of Home Affairs advice as on 20 August 2020 and the completed ‘Form 1545 – COVID-19 Impacted Students’ was sent to you.

The Department of home affairs issued an update on the 1 September to advise the revised criteria for eligibility for the Visa fee waiver, and now the Fee waiver is not available to students for the following reasons.

  • failed a course or a unit of study
  • deferred/intermitted for personal reasons
  • voluntarily reduced your study load

Please contact Student Central via email at if your reason to submit the Fee Waiver form 1545 does meet the eligibility criteria.

What do I do if I received a notification of invalid application from the Department of Home Affairs for a Student Visa and my visa has expired?

If your visa was due to expire on 30/8/2020, you should lodge your new visa application immediately.

For more information about how to apply for a student visa, please click here.

If you need any professional advice related to your visa, please contact DUSA Student Legal Service, which provides free migration advice to students. To book an appointment with a Registered Migration Agent at DUSA, please click here or call 1300 325 200.  Alternatively, you can contact your preferred Registered Migration Agent.

Visit the Department of Home Affairs for more information. 


Managing your enrolment (as an international student) in T2, 2020

Will Deakin maintain my Confirmation of Enrolment (CoE) if I change all T2, 2020 enrolled units to online study mode? [updated 24 June]

Yes, Deakin will maintain your Confirmation of Enrolment (COE) provided you are enrolled in either on-campus or off-campus (online) units, and your course enrolment status remains on-campus. It does not matter if you are located in Australia or another country.

The university regulator, TEQSA (Tertiary Education Quality and Standards Agency), will allow student visa holders to enrol in wholly online study, including when this will exceed the allowable one third (or equivalent) online learning for the course of study. These arrangements relate to T1 and T2, 2020 only. Read more about the TEQSA arrangements

As an international student, can I enrol in less than 4 credit points/ units? [updated 24 June]

Yes, international students can enrol in fewer units than normal in Trimester 2, 2020, if your circumstances require this. However, students are encouraged to update study plans in line with their CoE end date. Please discuss this with a Student Adviser in Student Central.

What is the latest VISA information for international students? [updated 7 September 2020]

The Australian Government announced five visa changes to ensure international students are not worse off due to the coronavirus pandemic and that Australia remains competitive with other countries.

The changes include:

  • The Government will recommence granting student visas in all locations lodged outside Australia. This means when borders re-open, students will already have visas
    and be able to make arrangements to travel.
  • International students will be able to lodge a further student visa application free of charge if they are unable to complete their studies within their original visa validity
    due to COVID-19.
  • Current student visa holders studying online outside Australia due to COVID-19 will be able to use that study to count towards the Australian study requirement for a
    post-study work visa.
  • Graduates who held a student visa will be eligible to apply for a post-study work visa outside Australia if they are unable to return due to COVID-19.
  • Additional time will be given for applicants to provide English language results where COVID-19 has disrupted access to these services.

For more information visit the Department of Home Affairs website.

Have work restrictions for international students been changed?   New date required International students must continue to comply with their visa conditions. The Australian Government’s Department of Home Affairs current advice (28 August 2020) includes the following:

You are also temporarily allowed to work more than 40 hours per fortnight if you are:

  • employed in the health sector, enrolled in a health-related course (such as nursing or medicine) and are directed by a health official to assist in the effort against COVID‑19
  • employed in aged care by an Approved Provider or Commonwealth-funded aged care service provider
  • employed by a registered National Disability Insurance Scheme provider.

See Temporary relaxation of working hours for student visa holders.

This Australian Government advice is subject to change, and therefore, international students should regularly review the Department of Home Affairs website.

Is there other financial assistance available from Deakin? [updated 7 September]

Deakin and the State Government of Victoria’s International Student Relief Fund, are offering support to eligible students experiencing financial hardship as a result of the COVID-19 (coronavirus) restrictions, from 15 July 2020 different eligibility criteria applies. Visit our Finance Assistance to find out about the eligibility requirements and how to apply.  Assistance is also available from:

Do I need to let Deakin know where I am? [updated 24 June]

Yes, we need you to keep your home and postal address up to date in StudentConnect all the time. Your home address is your permanent home; the postal address is where you are during the Trimester.

Will my Bupa Overseas Student Health Cover (OSHC) cover me for COVID-19, including testing? [updated 24 June]

Yes, overseas students and visitors are covered for medical services provided in hospital and out of the hospital, including GP visits and tests (e.g. pathology) as well as prescription medicines. This applies if the service is recognised by Medicare, and it has an MBS item number attached and is not an excluded service. Please note waiting periods, fund and policy rules apply.

For Bupa OSHC, coverage is up to 100% of the MBS benefit. For Bupa OVC, coverage is from 100% of the MBS benefit to 100% of the cost, depending on the product. There is no change in coverage for in-patient or out-patient medical services specific for COVID-19 but if in doubt, call Bupa on 134 135 (overseas visitors) or 1800 888 942 (overseas students). Search for a Bupa friendly doctor.

Read more FAQs for Bupa overseas students.

Advice for students currently overseas 

I am currently overseas, what support is available for me [updated 10 July]

Deakin offers a range of support to assist students located overseas with their online study. You can read about these services online at Succeeding online.

I am currently overseas, will I be able to enter Australia? [updated 24 June]

Only Australian citizens, residents and immediate family members can travel to Australia. All travellers returning to Australia are required by the Federal Government to serve a quarantine period of 14 days.  

Please visit the Australian Government Department of Home Affairs website for the latest travel restrictions.  

I have housing and accommodation concerns [updated 24 June]

Students who are unable to enter Australia may be concerned about existing accommodation, housing lease or contract. Other students may be concerned about being denied off-campus accommodation due to fears about COVID-19. If you need advice or assistance to find accommodation please refer to our HouseMe website, which includes answers to these questions and specific information on your legal rights in Australia and the support available.

For more information visit

Post navigation

back to top