When was the Centre for Innovation and Education in Aged Care (CIEAC) established?

The Centre for Innovation and Education in Aged Care  was established within the School of Nursing and Midwifery at Deakin University in Burwood, Australia in 2012.

What is the primary aim of CIEAC?

The primary aim of the CIEAC is to provide education, training and support to health and aged care staff, enabling an understanding of evidence-based care that improves the well-being of older people in health or aged care setting

What are the major concepts that underpin the Tri-focal Model of Care (TMC

All CIEAC programs are underpinned by the Tri-focal Model of Care1, 2, which focusses on three major concepts:

  • Engaging in partnership centred care
  • Ensuring a positive environment
  • Implementing evidence-based practice

What does the TMC embrace?

The Tri-focal Model of Care embraces dignity, autonomy, choice and companionship as essential attributes of well-being. In implementing the Tri-focal Model of Care,  health and aged care personnel will be able to:


  • Improve the quality of care to older people
  • Enhance the physical and mental health of older people receiving health or aged care
  • Optimise the environment and social interactions for all concerned

What programs have been conducted with the TMC?

Our programs include:

  • Online education program, which aims to support the implementation of the Tri-focal Model of Care in health and aged care settings wherever individuals or teams are located.
  • Teaching nursing home program, which aims to generate a ‘whole of organisation’ approach to creating a healthy environment in settings where older people are cared for, and results in improved outcomes for older people, and improved recruitment, training, retention and satisfaction for staff,
  • Workplace-based education program, which has been disseminated with our clinical service partners in Victoria to implement the Tri-focal Model of Care in health and aged care settings

Who is involved with the development and the ongoing progress of these programs?

Led by Professor Beverly O’Connell and Professor Alison Hutchinson, a number of researchers and teaching personnel at Deakin University are involved in the TMC education programs.

How has the program been funded?

 The CIEAC has been funded by the JO & JR Wicking Trust to support the provision of evidence-based aged care workforce development programs and activities; together with funding support from the Department of Health and Ageing (DoHA) through the Teaching and Research Aged Care Services (TRACS) – Aged Care Workforce Fund.

 What modules are currently available?

 Course Introduction

0. Course overview

Professional Support Modules

1. Introduction – the context of care

2. Collegiality and teamwork

3. Evidence-based practice through leadership and change management

 Clinical Modules

4. Complex and altered behaviours

5. Mental health wellness: Depression

6. Safe medication practice

7. Nutrition, hydration and ageing

8. Continence promotion and incontinence assistance

9. Mobility, movement and ageing

12. Prevention and care of skin injuries

 Acute Care Modules

10. Evidence-based practice through leadership and change management

11. Behavioural and psychological symptoms of neurocognitive disorders

 What is the discussion forum?

The discussion forum is a place where participants can respond to discussion topics, comment on module activities, ask questions and initiate new conversations. A separate registration process is required to contribute to the discussion forum, however this is very easy to do.

How is the program structured?

 Each Module is self-contained and structured in a similar way, with:

  •  An introduction, outlining the learning outcomes and content
  • Three or four parts which includes individual lesson topics and reflection activities
  • Opportunities to participate in discussions with other participants on topical issues
  • A self-assessment quiz at the end of each part
  • A final assessment at the end of the Module ā€“ a Tri-focal Model of Care Certificate of Completion will be awarded for a grade of 70% of more (if achieved by the third attempt).

What are the technical requirements?

 You will need reliable internet access. You will also need speakers or headphones to listen to the videos. Some videos are embedded YouTube videos. 

 How long does it take to complete a module?

 The time it takes to complete a module will depend on how you engage with the resources. There are various activities to undertake, links to further information to explore, and self assessment activities. Allowing adequate time and working at your own ideal learning pace will enhance your exploration and understanding of these topics.

 If you are a nurse undertaking this course, you might want to refer to the Nursing and Midwifery Board of Australia CPD Registration Standard, to obtain further information on CPD verification requirements. Information on CPD Registration Standards for other health professions can be obtained from the Australian Health Practitioner Regulation Agency CPD website.

 Why do I need to register?

  1. You are registering for the Tri-focal Model of Care education program for your own professional development
  2. You have noted the Program Structure, which includes learning content, reflection activities and assessment quizzes
  3. You have noted the Technical Requirements for accessing and participating in the education program.

 Certificates of completion are sent via email to your email address at successful completion of the final assessment.

 Any program evaluation will only be undertaken with de-identified data ā€“ that is, all first name, last name and email address data will be excluded from data analyses. Only aggregated data is reported, so that no individual can be identified.


1 O’Connell B., Ostaszkiewicz J., Sukkar K., Plymat, K. The Tri-focal model of care: Advancing the teaching-nursing home concept. International Journal of Nursing Practice. 2008; 14(6):411-17. doi: 10.1111/j.1440-172X.2008.00714.x

2 Hutchinson, A.M., Rawson, H., Oā€™Connell, B., Walker, H., Bucknall, T.K., Forbes, H., Ostaskiewickz, J., Ockerby, C. (2017). Tri-focal Model of Care implementation: Perspectives of residents and family. Journal of Nursing Scholarship. 49(1), 33ā€“43. DOI:10.1111/jnu.12269 http://onlinelibrary.wiley.com/doi/10.1111/jnu.12269/abstract