The Centre for Innovation and Education in Aged Care (CIEAC) was established within the School of Nursing and Midwifery in 2012. The CIEAC is funded by the JO & JR Wicking Trust to support the provision of evidence-based aged care workforce development programs and activities.

The primary aim of the CIEAC is to provide education, training and support to aged care staff, enabling them to deliver evidence-based care that improves the well-being of older people in health care or aged care settings.

All CIEAC programs are underpinned by the Tri-focal Model of Care1, which focusses on three major concepts:

  • Engaging in partnership centred care
  • Ensuring a positive environment
  • Implementing evidence-based practice.


The Tri-focal Model of Care embraces dignity, autonomy, choice and companionship as essential attributes of well-being. In implementing the Tri-focal Model of Care,  aged care personnel will be able to:


  • Improve the quality of aged care
  • Enhance the physical and mental health of older people receiving health or aged care
  • Optimise the environment and social interactions for all concerned.

An important feature of the Tri-focal Model of Care is its alignment with both the Australian aged care accreditation standards2 and the Australian Aged Care Funding Instrument (ACFI)3.

Our programs include the:

  • Teaching nursing home program, which aims to generate a ‘whole of organisation’ approach to creating a healthy work environment in residential aged care settings that results in improved recruitment, training, retention and satisfaction for staff, and improved outcomes for residents
  • Workplace education program, which is being disseminated with our clinical service partners in Victoria to implement the Tri-focal Model of Care in aged care settings
  • Online education program, which aims to support the implementation of the Tri-focal Model of Care in health and aged care settings wherever individuals or teams are located.


1 O’Connell B., Ostaszkiewicz J., Sukkar K., Plymat, K. The Tri-focal model of care: Advancing the teaching-nursing home concept. International Journal of Nursing Practice. 2008; 14(6):411-17. doi: 10.1111/j.1440-172X.2008.00714.x

2Australian Government. Australian Aged Care Quality Agency: Accreditation Standards Fact Sheet: Australian Aged Care Quality Agency; 2015 [cited 2015 2/3/2015]. Available from:http://www.aacqa.gov.au/copy_of_BROCAH0011AccreditationStandardsfactsheetEnglishv14.1.pdf.

3Department of Health. Aged Care Funding Instrument (ACFI) User Guide [webpage]. Canberra: Australian Government; 2014 [cited 2016 28/7/2016]. 20 October 2014 – 9:07am:[Available from: https://agedcare.health.gov.au/aged-care-funding/residential-care-subsidy/basic-subsidy-amount-aged-care-funding-instrument/aged-care-funding-instrument-acfi-user-guide