{"id":7239,"date":"2026-03-20T13:19:02","date_gmt":"2026-03-20T02:19:02","guid":{"rendered":"https:\/\/blogs.deakin.edu.au\/article\/?p=7239"},"modified":"2026-04-09T09:55:42","modified_gmt":"2026-04-08T23:55:42","slug":"talk-to-a-library-expert-any-time-of-day-2","status":"publish","type":"post","link":"https:\/\/blogs.deakin.edu.au\/article\/talk-to-a-library-expert-any-time-of-day-2\/","title":{"rendered":"Talk to a library expert with Library Chat"},"content":{"rendered":"<p data-renderer-start-pos=\"80\">Have you ever been stuck while you were working on a project?<\/p>\n<p data-renderer-start-pos=\"172\">You might find yourself stumped on a research question, scrambling to find a resource or unsure about a citation \u2013 who\u2019s going to help?<\/p>\n<p data-renderer-start-pos=\"326\">Deakin Library, of course.<\/p>\n<p data-renderer-start-pos=\"363\">The Library Chat service ensures you can get an answer to your question. Just click on the chat icon at the bottom of your screen and we\u2019ll be with you in moments.<\/p>\n<p data-renderer-start-pos=\"363\"><img loading=\"lazy\" decoding=\"async\" data-attachment-id=\"7246\" data-permalink=\"https:\/\/blogs.deakin.edu.au\/article\/talk-to-a-library-expert-any-time-of-day-2\/chat\/\" data-orig-file=\"https:\/\/blogs.deakin.edu.au\/article\/wp-content\/uploads\/sites\/326\/2026\/03\/chat.png\" data-orig-size=\"193,185\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"chat\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/blogs.deakin.edu.au\/article\/wp-content\/uploads\/sites\/326\/2026\/03\/chat.png\" class=\"alignnone size-full wp-image-7246\" src=\"http:\/\/blogs.deakin.edu.au\/article\/wp-content\/uploads\/sites\/326\/2026\/03\/chat.png\" alt=\"\" width=\"193\" height=\"185\" \/><\/p>\n<p data-renderer-start-pos=\"593\">Our expert staff answer all types of queries, and no question is too obvious or small. Here are some that have come in recently:<\/p>\n<ul class=\"ak-ul\" data-indent-level=\"1\">\n<li>\n<p data-renderer-start-pos=\"742\">I am having trouble finding some articles. Are you able to help me with that?<br \/>\n<span data-teams=\"true\">(If you hit a paywall, please always ask the Library before you pay).<\/span><\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"823\">Hi, I want to know how to start my assignment. I need \u2018academic journals\u2019 regarding [topic].<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"919\">I am a Deakin College student and I\u2019m wondering how I can access the things available to me?<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1015\">Could you teach me how to put a book on hold?<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1064\">Why can\u2019t I renew my book?<\/p>\n<\/li>\n<li>\n<p data-renderer-start-pos=\"1094\">I\u2019m looking for research on [topic] but when I search the catalogue, there are too many results to go through. Can you help me?<\/p>\n<\/li>\n<\/ul>\n<p data-renderer-start-pos=\"1225\">Get in touch with us and we\u2019ll do our best to answer your question or refer you to the division that can.<\/p>\n<p data-renderer-start-pos=\"1225\"><a href=\"https:\/\/www.deakin.edu.au\/library\/help\/chat-with-us\">Learn more about Library Chat<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Have you ever been stuck while you were working on a project? You might find yourself stumped on a research question, scrambling to find a resource or unsure about a citation \u2013 who\u2019s going to help? Deakin Library, of course. The Library Chat service ensures you can get an answer to your question. Just click [&hellip;]<\/p>\n","protected":false},"author":128203,"featured_media":7242,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[25,2,60],"tags":[],"class_list":["post-7239","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-interest","category-library-services","category-news"],"jetpack_featured_media_url":"https:\/\/blogs.deakin.edu.au\/article\/wp-content\/uploads\/sites\/326\/2026\/03\/pexels-cottonbro-6214569-scaled.jpeg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/pao1A6-1SL","_links":{"self":[{"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/posts\/7239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/users\/128203"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/comments?post=7239"}],"version-history":[{"count":9,"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/posts\/7239\/revisions"}],"predecessor-version":[{"id":7303,"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/posts\/7239\/revisions\/7303"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/media\/7242"}],"wp:attachment":[{"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/media?parent=7239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/categories?post=7239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.deakin.edu.au\/article\/wp-json\/wp\/v2\/tags?post=7239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}